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Lending & collateral

Lending covers originating a loan, servicing it through its life, taking repayments, and managing the collateral behind it. A loan is an asset of the bank, money owed to it, so it is debit-normal in the ledger.

Where: the Lending & Collateral group, plus loan products under Products & Pricing.

Originating a loan

Lending → new loan is a wizard:

  1. Product & borrower: pick the loan product and the customer.
  2. Disbursement account & principal: the account to pay into (which sets the currency) and the amount.
  3. Terms: the product's defaults appear pre-filled and editable within allowed ranges (rate, tenor, fees).
  4. Review: with a repayment schedule preview.

Loan approval is maker-checker: origination captures the loan, and a checker with loan:approve and a sufficient tier authorises it before funds move. Credit assessment produces a score with reason codes and a decision record; an AI copilot can draft a credit memo, but a human approves it per the mandate matrix.

Servicing a loan

The loan detail page is tabbed (Overview, Repayment, Collateral, Actions):

  • Repayment shows the schedule and lets you take a repayment, with the outstanding balance in view. Repayments are allocated across principal, interest, fees and tax by the product's rules.
  • Actions are status-gated (disabled while a posting is in flight): capitalisation, rate reset, top-up, restructuring, write-off.
  • Provisioning is summarised from a server-side aggregate.

Interest accrues daily via end-of-day on an effective-interest basis. Arrears ageing, dunning and promise-to-pay are tracked as a loan falls behind.

Collateral

Lending → Collateral registers what secures a loan. Registration uses a type-aware form: property (address, size), vehicle (registration, model) or cash (an account). A haircut discounts the collateral's value.

Pledge a registered item to a loan from the pledge dialog, which shows the loan summary and the loan-to-value (LTV) impact before you confirm.

Provisioning & impairment

Cortex stages loans under IFRS 9 (stages 1 to 3) and computes an expected credit loss (ECL = PD × LGD × EAD) for provisioning. Non-performing loans, restructuring and forbearance, write-off and later recovery are all modelled.

Key terms

Amortisation schedule
The planned series of repayments splitting each instalment into principal and interest.
EIR
Effective interest rate, the basis on which interest is accrued.
LTV / haircut
Loan-to-value is the loan against the collateral's value; the haircut is the discount applied to that value for prudence.
IFRS 9 staging / ECL
The impairment framework: which stage a loan is in, and the expected credit loss provided for it.

Roles that do this work

Task Permission Typical role
Read a loan loan:read Loan Officer
Originate loan:originate Loan Officer
Approve (four eyes, tier) loan:approve Credit Approver
Take a repayment loan:repay Loan Officer, CSR
Write off (four eyes) loan:writeoff Credit Approver, Manager
Register / pledge collateral collateral:manage Loan Officer